The High Cost Of Neglecting IT: The Critical Need For Regular IT Planning Sessions

Businesses today face a critical choice in IT management: On-Demand IT Support or Managed IT Services.

Todd Whitlock Sr President Help Desk Company
Todd Whitlock
Apr. 18, 2023 7:45 a.m. ET
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Many small business owners rely on internal employees to manage IT support as a secondary task. This approach often leads to significant issues due to lack of expertise, impacting various areas of the business. The impact on business owners includes resource misalignment and competitive disadvantages, while points of contact face time management struggles and increased stress. Professional IT support is essential to mitigate these risks.

The Issue

Often, Business owners often mistakenly believe their IT support is sufficient just because surface level problems are quickly addressed. In reality, comprehensive IT management demands more than reactive fixes—it requires constant vigilance, regular reviews, strategic planning, and investing in technology enhancements. Without these proactive measures, companies are at serious risk of falling behind in technology, facing crippling downtime, and becoming prime targets for security threats. Business owners and managers must grasp the critical importance of proactive IT management to safeguard their operations and stay ahead of potential disasters.

The Impact

To The Business Owner

  • Regular IT Audits: Identify and address potential issues before they cause downtime.
  • Disaster Recovery Planning: Minimize downtime and ensure quick recovery from disruptions.
  • Employee Training: Educate employees on best practices to prevent downtime.
  • Data Collection: Difficulty in collecting accurate data for decision-making.

To The Manager

  • Frequent Issues: Dealing with problematic or malfunctioning services, hardware or software.
  • Manual Workarounds: Implementing temporary fixes instead of permanent solutions.
  • Resource Constraints: Managing resources stretched thin due to lack of strategic planning.
  • Budget Management: Struggling to manage unplanned expenditures for preventable problems.

The Solution

Franklin IT Solutions’ clients benefit from regular IT reviews and strategic planning. This helps prevent the business risks associated with outdated technology and inefficient IT management. Everyday delays in addressing these issues escalate the risk of operational disruptions, security breaches, and higher long-term costs. By establishing a robust IT framework and implementing a proactive IT management strategy, business leaders can significantly contribute to their organization. They ensure their IT infrastructure supports overall business goals, providing a solid foundation for growth and innovation. This proactive approach not only mitigates risks but also positions the business for sustained success and competitive advantage.

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